Privacy Policy

Thank you for visiting holidayesim.com (“Provider”, “we”, “us”) offering. To help inform our customers (“Customers,” “you” or “your”), we provide this notice ("Policy") explaining our online information practices and the choices you can make about the collection and use of the data and information you submit (“Information” or “Data”) or we collect through our family of websites that link to this Privacy Policy as well as our other related mobile websites, mobile Provider applications ("mobile apps" or “Provider Applications”), services, browser extensions, tools, and other applications that link to this Privacy Policy (all of these collectively, the "Site"). The Site is operated by UK Telecom Distribution LTD, 28 King’s Stables Road, Edinburgh, EH1 2JY, United Kingdom. holidayesim.com is the data controller of your Information in the context of the Site.

By visiting the Site, you agree that your information will be handled as described in this Policy. Your use of this Site is subject to this Policy and Terms of Use. Provider’s Terms of Use are incorporated by reference into this Policy.

Privacy Policy Highlights

Please also read our full Privacy Policy

Personal Information We Collect

By creating an account, utilizing our services, downloading or utilizing any of our mobile applications, or engaging in a purchase, you are willfully disclosing certain information to us that we gather, which may include but is not limited to your name, email address, physical address, mobile number, and additional details. Please refer to Section 2 of this document for further details.

Tracking Technologies

To gauge usage and offer you information that we consider to be relevant, we may employ tracking technologies such as cookies. Additional information can be found here.
In the event that you access our Site using a mobile device, we may obtain further information from you, such as the mobile carrier, operating system, and unique device identifier.
You can also give us information when engaging with our content via third-party social media sites, plug-ins, or applications.

Uses, Retention and Storage

We and our service providers may store and retain certain information from you for the time and reasons outlined in this Privacy Policy.

Disclosure Information

Through your use of our Site, you are consenting to the sharing of Information we collect, to the extent permitted by applicable law, with our subsidiaries and affiliates, as well as with our service providers, third parties, and other entities, including job posting third-party websites, potential employers or individuals searching for candidates, legal authorities, and others (in the event of a change of control), as well as social networks and companies in the mobile app industry.

Your Choices

You have the ability to manage the manner and timing of receiving information from us, as well as the categories of data we may share. Additionally, you may object to the processing of your information, request deletion of the information we have collected from you, and obtain a copy of the aforementioned information. Click here for other information choices.

Access and Review Options

At any time, you have the option to modify your information by editing your profile, altering or deleting posted content, or closing your account.

Update Notifications

By using our Site, you consent to our ability to inform you of significant revisions to this Privacy Policy via notices posted on the Site.

European Economic Area Residents: Special Notice Concerning the General Data Protection Regulation ("GDPR")

The Provider adheres to GDPR guidelines, thereby granting applicable data subjects their privacy rights.

Contact

If you have any inquiries regarding this Policy, you may send them to info@uktelecomdistribution.co.uk or to any other contact information provided in this Policy.

Full Privacy Policy

Last Updated: April 19, 2023

(g) Holidayesim.com will use https://www.googleapis.com/auth/cloud-scheduler Google Cloud Scheduler service designed to simplify and automate recurring tasks for holidayesim.com. It empowers developers to schedule and execute jobs at specified intervals, ensuring timely execution of critical operations. With Cloud Scheduler, holidayesim website administrators automate tasks like content updates, data backups, and system maintenance, freeing up valuable time and resources.

Additionally, Cloud Scheduler provides error handling and retry mechanisms, ensuring reliability and consistency in task execution. By leveraging Google Cloud Scheduler, holidayesim.com enhances operational efficiency, maintain up-to-date content, and optimize resource allocation, ultimately contributing to an improved user experience and seamless website management.

(h) Holidayesim.com will use https://www.googleapis.com/auth/trace.readonly Cloud Trace Readonly feature, as it allows authorized users to access read-only trace data for holidayesim.com as ti enables efficient performance analysis, troubleshooting, and optimization by providing insights into application behavior and latency. Users can access detailed trace data through the Cloud Trace interface or API, gaining visibility into request and response paths, bottlenecks, and overall system performance. Google Cloud Trace Readonly enhances observability and helps holidayesim.com developers and operators identify and address performance issues, contributing to improved application reliability, responsiveness, and user satisfaction.

(i) Holidayesim.com will use https://www.googleapis.com/auth/trace.append Cloud Trace Append feature which enables authorized users from holidayesim.com to add custom trace data to the website' distributed traces in Google Cloud Trace. This allows our developers to enhance the visibility and depth of trace analysis by associating additional information with specific trace spans. With Trace Append, users can attach relevant metadata, context, and annotations to traces, providing valuable insights into application behavior and performance. By adding user-defined data, such as business-specific identifiers or debugging details, to trace spans, developers at holidayesim.com can improve the accuracy of root cause analysis and troubleshooting. This feature supports a more comprehensive understanding of system interactions and can aid in optimizing application performance. Google Cloud Trace Append offers flexibility in trace enrichment and empowers team holidayesim.com to fine-tune their observability, contributing to efficient debugging and continuous improvement of distributed systems.

4. Uses, Retention and Storage

We process your information for the following purposes and legal bases:

(a) Operate our Site and Provide You with Our Services. Specifically, we use the information to (1) respond to your questions and requests; (2) provide customer service such as fulfilling product and service orders, resolving disputes, administering contests or promotions, and providing information to third parties at your request; (3) personalize your experience by providing targeted advertising and content that we believe will be of interest to you; (4) improve the Site; and (5) provide you with a safe, efficient, and customized experience.

(b) Analyze and Aggregate Non-Personal Information. We use the Information we collect to analyze Site and user behavior and prepare aggregated reports. This includes aggregate information about our users and non-personal information.

(c) Prevent Fraud and Comply with the Law. We utilize the information gathered from the Site to prevent, identify, and investigate fraud, security breaches, and potentially illegal or prohibited activities. This information is also used to establish, exercise, or defend legal claims and enforce our Terms of Use. Additionally, we may provide information in response to requests from government or law enforcement agencies or to comply with legal or regulatory obligations related to complaint handling procedures.

(d) Marketing & Communications. We use the information we collect to contact you for marketing and communication purposes, such as maintaining the Site and your account, complying with your communication preferences, providing services as described at the time of collection, and contacting you for other purposes authorized by law.

We retain Information for as long as needed to achieve the purposes for which it was collected, for our business purposes, and/or to comply with applicable laws and regulations, to the extent permitted by such laws.

5. Disclosure

The information we collect may be shared with the following:

(a) The Provider Corporate Family: We may share your information with our affiliates and subsidiaries, and if we do so, their use and disclosure of your information will be subject to this Policy.

(b) Service Providers: We may share your information with service providers under contract who assist us in our business operations, such as fraud investigations, bill collection, payment processing, site analytics, and operations as described in Section 8 below. For a full list of processors and sub-processors, please contact us at info@uktelecomdistribution.co.uk

(c) Legal and Law Enforcement: We may disclose information we collect if it is necessary to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or subpoena.

(d) Change of Control: We may share your information if there is a bankruptcy proceeding, if substantially all of our assets are transferred to another company, or if we merge with or are acquired by another business entity. If any of these events take place, we will request that the new service provider follows this Privacy Policy with respect to your information.

(e) Analytics Providers: We may share information we collect through our Site with analytics providers, such as Google Analytics, to evaluate usage of our Site, improve our services, performance, and user experiences.

(f) To Protect Us and Others: We may share your information when we believe it is necessary to investigate, prevent, or act regarding illegal activities, suspected fraud, potential threats to the safety of any person, violations of our Terms of Use, or this Policy, or as evidence in litigation in which we are involved.

(g) Your Consent: By agreeing to this Privacy Policy, we have obtained your consent, when required, for the disclosure of the information we collect.

6. Accessing, Reviewing, and Changing Your Personal Information

Users who have registered on the Site have the ability to review and modify their Information by accessing their accounts via the My Account and My Settings tabs. If there are any changes or inaccuracies in the Information, it is the responsibility of the user to update it promptly.

7. Your Choices

Attention EU users: Please refer to Section 9 below for information about your rights under the GDPR.

(a) Opting out of Promotional Messages: If you do not want to receive our promotional messages, you can click on the "My Account" tab, then select "My Settings" and "Preferences". You may also unsubscribe by clicking the link in the footer of any email or newsletter you receive. Alternatively, you can send us an email at info@uktelecomdistribution.co.uk

(b) Updating, deleting or changing your products: To make changes to or delete products you have purchased on our site, log in to your account, click on the "Products" tab, and select "Edit" or "Delete".

(c) Administrative/Transactional Messages cannot be turned off: As we provide an online service, you cannot opt-out of administrative or transactional emails (such as emails about your transactions or policy changes) for your registered account.

(d) Deletion of Your User Content/Account: You may request that we delete your account and/or certain personally identifiable information we have collected from our systems. You can do so by using any of the options made available to you by us throughout the Site for this purpose or by sending us an email at info@uktelecomdistribution.co.uk. When you request that your account or personal identifiable information be deleted, your purchase history and profiles will be deleted and no longer available to you or visible to others. However, if the information you provided was previously accessed by others, we will not be able to delete the information from their systems. When you delete your information, we will retain logs of your information along with an archival copy, which is not accessible by you or third parties but which might be used by us for record-keeping and internal purposes, including enforcing this Policy. To the extent permitted by applicable law, we may retain information from closed accounts so that we can comply with law, prevent fraud, assist with investigations, resolve disputes, analyze or troubleshoot programs, enforce our Terms of Use, or take other actions permitted by law. Likewise, if your account or subscription is terminated or suspended, we may maintain information to prevent re-registration.

(e) Third-Party Ad Network Opt-Out: We may use third-party network advertisers to serve advertisements on third-party websites or other media (e.g., social networking platforms). This enables us and these third parties to target advertisements to you for services in which you might be interested. Third-party ad network providers, advertisers, sponsors, and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs, and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you. We may provide these third-party advertisers with information about you as part of providing our Service.

(f) Other Data Options. Unless the laws of the country you reside in require otherwise, you have the right to request: (i) a copy of the personal identifiable information we have collected about you within the last 12 months from the date of your request; and (ii) disclosure of certain information about how we have handled your personal identifiable information in the prior 12 months. You can make such requests by logging into your account if you have created one, by utilizing the options available on our site, or by sending an email to info@uktelecomdistribution.co.uk if you have not created an account.

(g) Timing and Third Parties. We will attempt to fulfill your requests as soon as reasonably possible, but please note that changes you request may not always be immediately effective. Furthermore, in certain situations, and subject to applicable law, Provider may be unable or unwilling to comply with some or all of your individual requests. We reserve the right to refuse and/or charge a monetary fee for requests that are manifestly unfounded or excessive. Unless required by law, we are not responsible for informing third parties with whom we have already shared your information of any changes you request pursuant to this section, nor are we responsible for removing information from or causing information to be removed from the databases or records of such third parties.

8. Tracking Technologies (Cookies)

Upon your initial access to this Site, depending on your country of residence, you may have been prompted to establish your cookie settings. These settings will be saved for 12 months, in accordance with privacy laws. If you did not set your cookie preferences, when you visit our Site, we collect usage information from your computer, mobile, or other access device that informs us of your actions on the Site, such as video viewing, site views, key stroke data, mouse movement, scrolling, clicks, and typing ("usage information") including:

(a) Operationally-Necessary: We use tracking technologies necessary for system administration to prevent fraudulent activity, improve security, or enable shopping cart functionality. We are not obligated to inform you or obtain your consent for tracking technologies that are operationally necessary.

(b) Performance-Related: We may use cookies or other tracking technologies to evaluate the performance of our online services, including as part of our analytics practices to enhance the content provided through our online services. For example, as outlined in our Cookies and Tracking Technologies Policy, we employ Google Analytics for site analytics.

(c) Functionality-Related: We may use tracking technologies to ascertain if you have previously visited the Site or are a new visitor, and to assist us in identifying which features you are most interested in.

(d) Targeting-Related: We may use tracking technologies to provide content, including ads, tailored to your interests on our online service and third-party websites, based on your interaction with our ads or content, as well as to track the content you access, including video viewing. Further information on this, along with opt-out choices, is provided in the “Your Choices” section above.

When you log in, we may collect your password information, as well as computer and/or connection information. During some visits, we may use software tools to capture and measure session information, such as page response times, download errors, time spent on specific pages, and page interaction data.

Tracking technologies, such as cookies, are generally alphanumeric identifiers that we transfer to your computer's hard drive via your web browser for record-keeping purposes. When you visit the Site, we and our business partners may utilize tracking technologies to enhance your online experience or personalize our offerings. Some cookies enable easier navigation of our Site, while others facilitate a faster login process. Some customers may have a privacy settings option available to establish their cookie preferences.

A few additional important things you should know about our use of tracking technologies (cookies):

Certain features of our site are only available through the use of tracking technologies.
We use both session cookies (which are temporary and last until you close your browser) and persistent cookies (which stay on your computer until you delete them).
You can decline the use of tracking technologies if your browser allows it, although doing so may affect your use of our site. Refer to your browser's help section, extensions, or installed applications for instructions on blocking, deleting, or disabling tracking technologies such as cookies.
We protect and encrypt the tracking technologies that we use, so that only we can read the information stored in them. However, you may encounter tracking technologies from our third-party service providers, such as Google Analytics, which help us with various aspects of our site's operations and services.
You may also come across tracking technologies from third parties on pages of our site that we do not control or authorize, such as if you view a web page created by another user.
Clear GIFs, which are tiny graphics with a unique identifier, are similar to cookies but are embedded invisibly on web pages. We use clear GIFs (also called web beacons, web bugs, or pixel tags) on our site to track visitor activity, manage content, and gather statistics on site usage. We and our third-party service providers may also use clear GIFs in HTML emails to track email response rates, identify when emails are viewed, and track forwarding.

9. Notice to Residents of the European Economic Area

The Provider adheres to the General Data Protection Regulation (GDPR) and ensures that all European data subjects are afforded their respective data privacy rights, as applicable. These rights include:

(i) Right to rectify inaccurate data: You have the right to request the correction of any inaccurate personal information we hold about you. In addition, if your personal information is incomplete, you have the right to request that it be completed.

(ii) Right to erasure (deletion of your personal information): You have the right to request the deletion of your personal information if it is no longer necessary for the purposes for which it was collected or processed, or if you withdraw your consent and there is no other legal basis for processing your data. You also have the right to request deletion if your data has been unlawfully processed, or if it must be erased to comply with a legal obligation.

(iii) Right to restrict processing of your personal information: You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data, when the processing is unlawful, or when we no longer need the data but you require it for legal claims.

(iv) Right of data portability: If we collected your personal data through automated means and the legal basis for processing was either your consent or a contract, you have the right to receive that data in a machine-readable format. You may also request that we transfer your data to another controller, where technically feasible.

(v) Right to withdraw consent: You may withdraw your consent to the processing of your personal information at any time, without affecting the lawfulness of processing based on consent before its withdrawal. This includes your right to withdraw consent to the sharing of your data for monetary compensation with a third party.

(vi) Right to object: You have the right to object to the processing of your personal information, except in cases where we can demonstrate compelling, legitimate grounds for the processing that override your interests, rights, and freedoms. You may also object to the processing of your data for direct marketing purposes.

(vii) Right to access and to obtain a copy of personal data: You have the right to request access to the personal data we hold about you, and to obtain a copy of that data. If you have an account on our site, you can access certain personal data within your account. If not, you can contact us to request access to your data.

You may also lodge a complaint with the competent data protection supervisory authority if you feel that your privacy rights have been violated. We take appropriate measures to ensure that the privacy rights of European Economic Area (EEA) data subjects are adequately protected with respect to personal information we transfer outside the EEA. For more information about storage and international transfers, please refer to Section 14. To exercise any of these rights or for further assistance, you may contact us info@uktelecomdistribution.co.uk

Provider may not always be able to fulfill all of your individual requests, depending on the situation and applicable laws. Please be aware that we reserve the right to decline requests that are manifestly unfounded or excessive, such as those that are repetitive in nature, and may charge a monetary fee in such cases. If you have unresolved concerns, you have the right to complain to an EU Supervisory Authority. The representative is UK Telecom Distribution LTD Customer Services, 28 King’s Stables Road, Edinburgh, EH1 2JY, United Kingdom

We have appointed a Data Protection Officer. You may contact the Data Protection Officer by sending an email to info@uktelecomdistribution.co.uk or by writing to UK Telecom Distribution LTD Customer Services, 28 King’s Stables Road, Edinburgh, EH1 2JY, United Kingdom

Providing your information to us is optional, but it can impact our ability to offer the Service to you. For example, if you do not provide your complete personal information, we will not always be able to respond to your request in a timely manner.

We process your information for the following purposes and legal bases:

(a) Operate our Site and Provide You with Our Services. Our use of the Information we collect is necessary to fulfill the contract between you and us. This includes responding to your inquiries, providing customer service, fulfilling product and service orders, resolving issues with your account or the Site, administering contests or promotions, and providing information to third parties at your request, such as SIM providers, matching services, or other SIM-related services. We also use this information to improve the Site, customize your experience, and pursue our legitimate interests as defined by art. 6(1) f of GDPR.

(b) Analyze and Aggregate Non-Personal Information. We use aggregate information and non-personal information to analyze user behavior and prepare reports for our legitimate interests as defined by art. 6(1) f of GDPR.

(c) Prevent Fraud and Comply with the Law. We use information from the Site to prevent, detect, and investigate fraud, security breaches, and potentially illegal activities, and to comply with legal obligations. This includes defending legal claims and enforcing our Terms of Use. We may also provide information in response to government or law enforcement requests or complaints.

(d) Marketing & Communications. We use your information to contact you about maintaining your account or the Site, complying with your communication preferences, or providing other services as authorized by law.

(e) Mobile Data. When you access the Site on a mobile device, we may use the collected information for any purpose stated in this Privacy Policy, including providing location-based services. This is part of our legitimate interests as defined by art. 6(1) f of GDPR. We retain information as long as necessary to fulfill its purpose, comply with applicable laws, and for business purposes.

(f) Profiling. We use your data to create your profile based on your eSIM searches and travel interests. We may also provide you with targeted ads based on your information. For more information about data retention, please refer to Section 3.

10. Notice to United Kingdom (“UK”) residents

Provider is compliant with the UK General Data Protection Regulation ("UK GDPR") and ensures that UK residents are able to exercise their rights in accordance with applicable law. The rights outlined in Section 9 of this policy also apply to UK residents. If you are a UK resident and have any questions please contact us by sending an email to info@uktelecomdistribution.co.uk

11. Notice to residents of all other countries

The rights outlined in Section 9 of this policy also apply to residents of all other countries to facilitate comparable safe guard. If you are a resident of other country and have any questions please contact us by sending an email to info@uktelecomdistribution.co.uk

12. Information Security

We have implemented reasonable technical, physical, and administrative measures to safeguard your information from unauthorized access, alteration, loss, misuse, or disclosure. However, please be aware that no method of transmission or electronic storage is completely secure, and we cannot guarantee the absolute security of your information. If you need to contact our Data Protection Officer, please send an email to info@uktelecomdistribution.co.uk

13. Children's Privacy

Our Site is designed for a general audience and is not intended for children under the age of 16. We do not knowingly collect any personal information from users under 16 years old. If you become aware that a child under 16 has provided us with their personal information, please contact us immediately so that we can remove the information from our system.

14. Storage and International Transfer

As a global company, we may store and process your information in locations outside of your country of residence, including in countries that may have different data protection and privacy regulations than those in your home country, such as the European Economic Area (EEA). However, we have taken steps to ensure that our affiliates and service providers comply with our high standards of data protection through strict contractual provisions, including Standard Contractual Clauses. By creating an account or providing us with your information, including personal information, you are consenting to the collection, storage, use, and processing of your information, including personal information, in the United States and other countries. We use tracking technologies as described above. If you would like to obtain a copy of the relevant transfer mechanism or additional information on these transfers, please contact us. Please note that while we take appropriate measures to protect your information, no method of transmission or storage is completely secure.

15. Google Services

Holidayesim.com will use https://www.googleapis.com/auth/compute.readonly Compute Readonly as a permission level that grants holidayesim.com authorized users read-only access to resources and information within Google Compute Engine. It allows our users to view but not modify or make changes to virtual machine instances, disks, networks, and other compute resources in the Google Cloud environment. This level of access is ideal for monitoring, auditing, and troubleshooting purposes, as development teams can gather insights, review configurations, and assess system performance without the risk of accidental changes. Google Compute Readonly ensures security and controlled access while enabling our teams to collaborate effectively and maintain a clear understanding of our infrastructure. This permission level supports efficient management and oversight of compute resources, contributing to optimized operations and the seamless functioning of applications and services hosted on Google Cloud Compute Engine.

Holidayesim.com is using https://www.googleapis.com/auth/compute Google Compute Engine which a robust Infrastructure as a Service (IaaS) offering within Google Cloud Platform. Holidayesim.com is been hosted with google cloud and allows our teams to create and manage virtual machine instances in the cloud, providing scalable and flexible computing resources. With Compute Engine, our teams can choose from a variety of customizable machine types, configure storage options, and deploy operating systems of our choice. It offers features such as automatic scaling, load balancing, and networking capabilities for building and managing complex applications. Compute Engine provides reliable and high-performance computing infrastructure, enabling our teams to run workloads ranging from small applications to large-scale enterprise systems. It integrates seamlessly with other Google Cloud services and offers pay-as-you-go pricing, ensuring cost efficiency and ease of resource provisioning. Overall, Google Compute Engine empowers businesses to innovate, scale, and manage our cloud-based solutions effectively.

Holidayesim.com is using https://www.googleapis.com/auth/devstorage.write_only Google Cloud Storage Write-Only permission as a granular access control level that allows holidayesim.com authorized users to exclusively write data to Google Cloud Storage buckets. It enables our teams to upload and store objects in designated buckets without the ability to read, modify, or delete existing data. This permission is valuable for scenarios where data needs to be ingested or stored securely without exposing it to unauthorized access. Devstorage Write-Only ensures data integrity and compliance by restricting actions to write operations only. It is suitable for use cases such as data ingestion pipelines, logging, and data archiving. By granting this permission, holidayesim.com can maintain strict control over data manipulation while enabling efficient and controlled data uploads to Cloud Storage, promoting data security and supporting a well-structured data management strategy.

Holidayesim.com is using https://www.googleapis.com/auth/monitoring Google Cloud Monitoring as a comprehensive observability solution that empowers holidayesim.com teams to monitor and gain insights into our cloud-based applications and infrastructure. It offers real-time visibility into system performance, resource utilization, and application health through customizable dashboards, metrics, and alerts. Google Monitoring collects and analyzes data from various Google Cloud services and third-party integrations, allowing users to identify and troubleshoot issues promptly. It provides a unified platform for monitoring, visualization, and analysis, enabling efficient management of complex distributed systems. With capabilities like advanced querying, anomaly detection, and integration with Google Cloud Logging, Monitoring helps ensure optimal application performance and availability. By proactively monitoring workloads, our teams can enhance user experiences, maintain operational excellence, and make informed decisions to deliver reliable and responsive cloud-based services.

Holidayesim.com will use https://www.googleapis.com/auth/monitoring.read Google Cloud Monitoring Read permission as a controlled access level that grants holidayesim.com authorized users the ability to view monitoring data and insights within the Google Cloud environment. This permission enables our development teams to access metrics, logs, dashboards, and other observability resources to monitor the performance and health of cloud-based applications and infrastructure. With Monitoring Read access, our team can gain valuable insights into system behavior, diagnose issues, and make informed decisions to ensure optimal application performance. This permission is suitable for individuals responsible for monitoring, analysis, and troubleshooting tasks, allowing them to access critical data without the ability to modify configurations or take actions that could impact the system. Google Cloud Monitoring Read permission supports effective collaboration, helps maintain a reliable cloud environment, and contributes to the overall operational excellence of cloud-based services.

Holidayesim.com will use https://www.googleapis.com/auth/monitoring.write Google Cloud Monitoring Write permission as an access level that allows our authorized teams to create and modify monitoring resources within the Google Cloud ecosystem. With this permission, our development teams can configure custom dashboards, set up alerting policies, and define metric descriptors. Monitoring Write access empowers our teams to tailor their observability environment to specific needs, enabling them to design comprehensive monitoring and alerting solutions. This permission is valuable for individuals responsible for optimizing system performance, setting up proactive alerts, and customizing monitoring configurations. It facilitates efficient incident response and problem resolution by granting users the ability to fine-tune monitoring settings. By having Monitoring Write permission, our teams can enhance their ability to ensure application reliability, availability, and responsiveness, contributing to operational excellence and improved user experiences in the cloud environment.

16. Notification Regarding Review and Updates.

We conduct a periodic review of this Privacy Policy at least once every twelve (12) months, and we may update its terms. The Privacy Policy posted on the Site at any given time will be considered the current Privacy Policy. We may notify you of material changes to how we handle your Information by posting a notice on the Site. It is recommended that you regularly check the Site for updates. Additionally, we have provided a Privacy Policy Highlights section for your convenience, which summarizes the main points of our Full Privacy Policy. If there is any inconsistency between the Privacy Policy Highlights and the Full Privacy Policy, the Full Privacy Policy will take precedence.

17. Contact Us

The Site is controlled and operated by Provider. Whether you access the services through any of our family Sites, you may contact Provider by any of the means in the Contact Us section on the Site. If your questions are not answered online, you are able to email us at info@uktelecomdistribution.co.uk, write to us at UK Telecom Distribution LTD Customer Services, 28 King’s Stables Road, Edinburgh, EH1 2JY, United Kingdom